Having clarity of mission & vision is pertinent not only for the organization but also for ‘Quality function’ within the organization. In my humble opinion, it provides an individual all the answers to live & work.
About 8 months back, I have taken new role to lead Quality function for my current organization. We are a medium size IT enterprise providing services for product engineering, platform integration and digital transformation. During my first 90 days, I continuously asked this question to myself, my team members and key stakeholders i.e. if we close-down ‘Quality function’ today, what will the ‘organization’ miss?
I found following answers -
1. We help organization to mitigate risks and solve today’s problems those are creating hindrance to delivery value to customer.
2. We enable organization to scale by developing process and technology capability.
3. We support organization to adapt to the changing environment and be relevant.
1. We help organization to mitigate risks and solve today’s problems those are creating hindrance to delivery value to customer.
2. We enable organization to scale by developing process and technology capability.
3. We support organization to adapt to the changing environment and be relevant.
In other words - "Create Capable and Sustainable Organization" has become our mission. This keeps us going. It motivates me to come to work everyday. This mission and associated vision guides me in never ending journey to create & contribute, add value and attain results, learn & grow, play & be happy.